Get Your Answers
Doesn’t offshoring mean I’ll lose control of my business?
No, offshoring doesn’t mean losing control. Effective communication, clear processes, and regular oversight ensure you remain in charge. Think of it as having your employee with us, where we keep a close eye on them to meet all your requirements and KPIs. Before recruitment, Ellenders gets to know you and your business to find your perfect hire aligned with your goals.
But my company doesn’t have offshoring procedures in place?
Not to worry! At Ellenders, we specialise in helping companies like yours set up efficient offshoring procedures. From planning to ongoing management, we offer comprehensive support to ensure a smooth transition and operation. Together, we'll equip you with the tools and resources needed to optimise your offshore hire!
What about data protection and cybersecurity?
Data protection and cybersecurity are top priorities for us. We use encrypted networks, VPNs, and comply with international data protection laws. Each employee undergoes a thorough background check before accessing your systems, ensuring your data remains safe and secure.
Surely offshore employees won’t match local standards?
Our rigorous recruitment process ensures we hire highly skilled professionals who meet or exceed local standards. Ellenders employees are highly educated, averaging 2.2 degrees each from South Africa’s top universities. You won’t find a more qualified and motivated offshoring team anywhere in the world!
Will offshore employees understand my business?
Absolutely! We invest time in understanding your business and its unique needs. Our onboarding includes comprehensive training on your company, industry, and specific requirements. We ensure our offshore team is well-versed in your operations and may already have experience in your sector.
Doesn’t lower cost come at lower quality?
Not at Ellenders! While offshoring reduces costs, our commitment to high standards, thorough training, and quality checks ensures excellent work. As a premier offshoring company, we guarantee the quality your business needs, matching your requirements with dedication.
Are there more pros or cons with offshoring?
While both exist, the benefits of offshoring far outweigh the drawbacks. Savings, global talent access, efficiency, and focus on core activities are key advantages. Challenges are manageable with proper planning and a reliable partner—like Ellenders!
We are very busy at the moment, will offshore disrupt my business processes?
No disruption here! Offshoring can alleviate your workload, allowing your local team to focus on critical tasks. We integrate seamlessly with your processes, enhancing productivity. Studies show businesses see up to a 21% productivity boost with the right offshore partner.
How much can I expect to save?
Depending on your local market, savings can range from 30% to 50%. No worries about payroll, office space, or benefits—just great quality at substantial savings!
How well do people speak English in South Africa?
At Ellenders, 95% of our employees are native English speakers, and the rest speak English proficiently from attending English-speaking schools and universities. Rest assured, communication is top-notch!
How fast can I hire?
The hiring time frame varies depending on the role, but our efficient recruitment process typically secures a signed contract with your ideal candidate within 14 - 21 days.
What are the payment options?
Our system is designed for simplicity. In the first month, you'll pay an onboarding fee (one month's salary) along with the first month's invoice. Following that, you'll receive an invoice at the beginning of each month. There are no hidden costs, payroll complexities, or tax burdens on your end.
What happens if there's a mismatch?
We understand that finding the perfect fit is crucial. That's why we utilise a three-month probationary period. If, during this time, the employee isn't the right match for your needs, we'll work with you to understand the gaps and relaunch the recruitment process to find a suitable replacement.
Does Ellenders provide equipment?
You'll equip your employee with the necessary tools for success, such as a laptop, monitor, and any job-specific software. If the initial hire doesn't work out, we'll securely store the equipment for your next Ellenders placement.
Cost savings through offshoring?
Our clients typically experience significant cost savings, ranging from 30% to 50% compared to local hiring rates.
Will I maintain control of employee output?
Absolutely. Effective communication, well-defined processes, and regular oversight ensure you stay in complete control. We act as an extension of your team, carefully vetting candidates to align with your goals and KPIs. Before recruitment begins, we take the time to understand your company and its needs.
New to offshoring? No problem!
Ellenders specialises in guiding companies through the entire offshoring process. We provide comprehensive support, from initial planning to ongoing management, ensuring a smooth transition and successful operation.
Data security & privacy: A top priority
Ellenders prioritises data protection and cybersecurity. We utilise encrypted networks, VPNs, and strictly comply with international data protection laws. Additionally, every employee undergoes a thorough background check before accessing your systems, ensuring the safety and security of your data.
Is the talent in South Africa up to scratch?
Our rigorous recruitment process ensures we place highly qualified professionals who meet or exceed local standards. Ellenders boasts a team with impressive credentials - averaging 2.2 degrees each from South Africa's top universities. You'll be hard-pressed to find a more qualified and motivated offshoring partner globally.
Will my employee understand our business?
Effective communication starts with understanding your company. We invest time in learning about your business, its unique needs, and industry. Our comprehensive onboarding program includes in-depth training on your company culture, specific requirements, and industry best practices. Many Ellenders employees may already have relevant sector experience, ensuring a smooth transition.
Doesn’t lower cost mean lower quality?
Lower costs shouldn't translate to lower quality. At Ellenders, it's a win-win. We leverage offshoring's cost benefits while maintaining high standards. Our commitment to thorough training, quality checks, and a dedication to meeting your specific needs guarantees excellent work.
Will having remote employees disrupt my local operations?
Offshoring shouldn't disrupt your business; it should enhance it. Your hire will seamlessly integrate with your existing processes, boosting overall efficiency. Studies show businesses partnering with the right offshoring company experience up to a 21% increase in productivity.